Powers of Observation
When my son Tom was in third grade, I went with him on an overnight school field trip to the St. Louis Zoo. The highlight was a walk through the zoo after dark. As our little safari made its way from bear pits to bird cages to river otters to big cats, Tom and I noticed that we were always falling behind the rest of the group — largely because we tended to find a few things to look at, listen to and talk about that the rest of the group hadn’t noticed. At one point, as we were catching up with his classmates, Tom looked up at me and said, “Dad, we’re good observers, aren’t we?”
Blink, blink. Tom is spending a couple of weeks home before he leaves for his senior year of college. (I, by the way, am now the one who has to look up at him.) He’s maintained his healthy curiosity, along with his love and respect for the natural world, and he does a good bit of his observing these days through a camera lens:


Today, as I think about his years-ago comment at the zoo, it occurs to me that one of the most valuable roles we play as sustainability consultants is to help our clients be good observers of the world around them, and use what they see and learn to forge strategies and relationships that benefit both our planet and their bottom lines. In tough economic times, especially, it’s all too easy for companies to focus their attention more narrowly than usual within the confines of their organizations and their industries. It can be hard for them to step back and see the bigger picture. One of the most valuable services we provide as outside counselors is to help companies really look outside themselves at issues or trends that may have seemed beyond their sphere — but that, if embraced in the right way, can strengthen their brands. (And that, if ignored, can make them pay a price.)
It’s a fairly simple thought — but one with powerful implications. At least…that’s my observation.
What surprisingly useful connection, opportunity or insight have you called to a client’s attention lately?





Fleishman-Hillard had a unique opportunity in July to help
Two weeks removed from moving from my downtown St. Louis apartment where I lived for two years to a nearby neighborhood, I’m finally settled into my new digs. I loved my old place and I enjoyed living solo. But, I’m saving considerably on rent by moving to a lower-cost neighborhood and having a roommate.